About Plumbing Connection
Serving Gastonia, Charlotte, and the surrounding region since May 1991 with professionalism, precision, and pride. Locally owned. Deeply rooted. Trusted by generations.
Local & Loyal — With Purpose and Pride
Since May 1991, Plumbing Connection has proudly served homeowners and businesses across Gastonia, Charlotte, McAdenville, and surrounding areas with professionalism, precision, and pride. We're locally owned and deeply rooted in the community—not just as service providers, but as neighbors who believe in doing things right.
Over the decades, we've built lasting relationships with our customers—many of whom have trusted us across multiple homes, generations, and even late-night emergencies. Our team brings over 100 years of combined plumbing experience, and several of our technicians and staff have been with us for over a decade—offering consistency, familiarity, and a level of care that big-box companies can't match.
Every technician is background-checked, drug-free, and undergoes rigorous hands-on training before ever leading a job. Whether you need a quick fix, a full installation, or long-term maintenance, we treat your space with respect and deliver work that lasts.
At Plumbing Connection, we focus on what matters most: solving the issue and earning your trust every single time.
Jim Bridges
President & Owner, Master PlumberPlumbing Connection is led by company president and owner, Jim Bridges, who has devoted his entire 30-year career to perfecting the art. He has worked in new construction, residential and commercial service, residential, commercial, and industrial repairs and installations and is an expert in virtually ANY kind of plumbing-related problem you could name. He is a Master Plumber and holds an unlimited Plumbing Contractor's license in the state of NC.
"One of the reasons Plumbing Connection has been so successful is that we have never faced a plumbing problem we can't solve. I've worked on basically every kind of plumbing project out there. I've seen it all."
Jim founded what would become Plumbing Connection in 1991 with one truck, himself, his talent for problem-solving, and a relentless work ethic.
The Faces Behind the Service
Jim Bridges
President & Owner, Master Plumber
30+ years perfecting the craft. Expert in residential, commercial, and industrial plumbing.
Jana Cochran
Office Manager
Keeping operations smooth and customers happy behind the scenes. The voice that answers your calls.
In the Field
Award-Winning Service
Angie's List Super Service Award 2020
Best of the Best 2020 — 1st Place
Gaston Community Choice Awards
BBB Accredited Since 2018
A+ Rating
Ready to Experience the Difference?
Join thousands of satisfied customers across Gaston County, York County, and West Charlotte who trust Plumbing Connection.