Your Local Plumbing Experts Since 1991
Rooted in Gastonia. Trusted Across the Region.
Since May 1991, Plumbing Connection has proudly served homeowners and businesses across Gastonia, Charlotte, McAdenville, and surrounding areas with professionalism, precision, and pride. We're locally owned and deeply rooted in the community - not just as service providers, but as neighbors who believe in doing things right.
Over the decades, we've built lasting relationships with our customers - many of whom have trusted us across multiple homes, generations, and even late-night emergencies. Our team brings over 100 years of combined plumbing experience, and several of our technicians and staff have been with us for over a decade - offering consistency, familiarity, and a level of care that big-box companies can't match.
Jim Bridges - President, Owner & Master Plumber
Plumbing Connection is led by company president and owner, Jim Bridges, who has devoted his entire career to perfecting the art. He has worked in new construction, residential and commercial service, residential, commercial, and industrial repairs and installations and is an expert in virtually any kind of plumbing-related problem you could name. He is a Master Plumber and holds an unlimited Plumbing Contractor's license in the state of NC.
"One of the reasons Plumbing Connection has been so successful is that we have never faced a plumbing problem we can't solve," says Jim. "I've worked on basically every kind of plumbing project out there. I've seen it all."
Jim founded what would become Plumbing Connection in 1991 with one truck, himself, his talent for problem-solving, and a relentless work ethic. Word quickly spread of Jim's quality, value, service, and integrity, and the company soon became the greater Charlotte and Gaston County's go-to, full-service plumbing company.
How We Work
With years of industry experience, our team works hard to be a leader in our service areas through our careful attention to detail. What sets us apart from other plumbing companies is our commitment to leaving your property in better condition than when we arrived, never leaving you with a large mess or additional work that extends outside of your budget. We will always remove any trash from your property that was created during our work, repave roadways in and around your property, and restore your landscape to its former state. We also work off a mat, so we never create any unnecessary damage to your property.
Our Technician Promise
When you call Plumbing Connection, you always get a courteous, uniformed expert plumber who is bonded and insured and has undergone multiple background screenings and drug-testings. "That means you receive experience and quality, which has always been and will always be part of our commitment."
Awards & Accreditations
Voted 1st Place - Best of the Best Gaston County 2020. Angie's List Super Service Award Winner 2020. Nextdoor Neighborhood Faves 2023. BBB A+ Accredited since 2018. Google Guaranteed.
Best of Gaston 2020
Angie's List Super Service
See Us in Action
What Our Customers Say
"Chip was great. He called to let me know he was on his way and a hour ahead of schedule. He fixed our problem in a very timely fashion. Chip was very knowledgeable, courteous and respectful of our house. We will be using Plumbing Connection on all future plumbing needs! Thank you Chip!"
via website
"Sharon and Bart at Plumbing Connection are THE BEST! So responsive and superb customer service! Came to our house so fast and took care of our plumbing issues in no time. Highly recommend this company to take care of any plumbing issues! Thank you for the great service!"
via website
"Jim is very professional, on time, and works extremely fast. I would recommend to anyone to hire Jim Bridges at Plumbing Connection. Extremely satisfied."
via Angi
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